Helping Organizations Demonstrate the Value of their Healthcare Solution

Making the business case for better care

By compiling information from published research studies and performing clinical and economic analyses, together we build a case that your product, device, or process is effective and cost-saving for a healthplan, payer, or provider.

In June of 2020, Springer released my book “Return on Investment for Healthcare Quality Improvement.” It offers a comprehensive overview of the tools and techniques for performing ROI analyses, without requiring an analytic background.

Chapters describe the general framework for how to perform QI; establish standard definitions of important terms, concepts, and calculations; and provide specific instructions for how to complete each step of an ROI analysis. There are also examples and case studies. 

It is a valuable resource for providers, administrators, policy makers, and other healthcare professionals.

(You can also check out free downloads from the book or some other free resources that can help you assess and demonstrate value.)


– To Artfully apply technical expertise –

Analytic design, quality measurement, and value determination in the healthcare industry are all technical endeavors that require specialized knowledge and skills. Together with knowledge of clinical topics and quality improvement techniques, you use them to identify opportunities to affect change, design interventions to collect knowledge, and explain the meaning of the observed results.

In this field there is a “space” that needs navigating: it is the space between the technical and the practical or real-world clinical situation. You operate in this space when you describe the merits of your project to secure funding and when you impart the implications of your results to inform and connect. Your ability to do these effectively and therefore to affect change will depend on your ability to navigate that space between the technical andthe practical.

“It’s as much an art as a science.”

Recognize that some of the most important things you do occur in this space, and that they require vision, creativity, and yes, even art. Because at the end of the day, your goal is not just to increase that metric or detect a statistically significant difference. Your goal is to discover, affect, and connect.

Reach out and let’s talk about how you can elevate your efforts and infuse a little art into what you do.

Art (noun):

1. the quality, production, expression, or realm, according to aesthetic principles, of what is beautiful, appealing or of more than ordinary significance;

2. something that is created with imagination and skill and that is beautiful or that expresses important ideas or feelings

See why people love working with me.

“Dr. Solid is an outstanding healthcare delivery consultant…his high level of emotional intelligence and social intelligence make him an outstanding catalyst to support your organization.”

Dr. Malaz Boustani

Chief Innovation and Implementation Officer, CHIIS/Indiana University

“He is helpful, insightful, timely, and truly makes your life easier.”

Aisha T. Langford, PhD, MPH

Researcher, NYU Langone Health

“The quality of Craig’s work is fantastic and we look forward to collaborating with him on future projects.”

Tara Cowling

Director and Managing Principal, Medlior Health Outcomes Research, Ltd.

“Craig’s ability to meet us where we are while simultaneously understanding our vision and future needs amazes me.”

Lynn Betzold

Program Coordinator, Honoring Choices MN

“Dr. Solid helped craft an effective message regarding the impact of our research, which has since been presented at a major conference and published in a peer-reviewed journal.”

Carol White

Center for Victims of Torture

“The assistance provided by Dr. Solid was integral in getting our research presented at a major conference and published in a peer-reviewed journal.”

Deborah Boehm, Co-Director

Center for Patient and Provider Experience at HCMC

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American Medical Association (AMA) • Stratis Health • Oklahoma Foundation for Medical Quality • Optum • University of Minnesota • Indiana University • American Society of Clinical Oncologists (ASCO) • ICSI • Kidney Care Quality Alliance (KCQA) • Medtronic • NYU • Boston Scientific • Harvard Medical School • MPRO • Telligen • E4 Enterprise • Lee Branding • MetaStar